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GET IN TOUCH
Questions about an order, shipping, returns, or wholesale? A real person will get back to you within 2 business days, often sooner.
Including your order number in the subject line helps us help you faster.
Looking for something specific?
- Customer Service hub: shipping, returns, tracking, and FAQs
- Track your order: sign in to your account
- Wholesale program: for cafés, retailers, and bulk orders
- Apply for wholesale: open a wholesale account
Where we ship from
Nepali Tea Traders
Saugus, MA 01906
USA
For returns, please email us first to get the correct return address. We don't accept unannounced returns. See our return policy for details.